Last updated: May 10, 2026
Last updated: May 10, 2026
Terms of Service
These Terms of Service ("Terms") govern your access to and use of Qootra, including our website, application, platform, AI features, integrations, and related services (collectively, the "Service").
Qootra is operated by Qootra LLC ("Qootra," "we," "us," or "our"), a company registered in the State of Wyoming, United States.
By accessing or using Qootra, creating an account, starting a free trial, subscribing to a paid plan, connecting a social platform, or using any part of the Service, you agree to these Terms.
If you do not agree to these Terms, you may not use Qootra.
Table of Contents
1. Agreement to These Terms
2. Who May Use Qootra
3. Accounts and Workspaces
4. Plans, Free Trial, Billing, and Cancellation
5. Connected Social Platforms
6. User Content and Ownership
7. Publishing, Scheduling, and Human Approval
8. Automations
9. AI Features, Orion, and Brand Brain
10. Acceptable Use
11. Third-Party Services
12. Qootra Intellectual Property
13. Service Availability and Platform Dependencies
14. Privacy and Data
15. Suspension and Termination
16. Disclaimers
17. Limitation of Liability
18. Indemnification
19. Governing Law and Disputes
20. Changes to These Terms
21. Contact Us
1. Agreement to These Terms
2. Who May Use Qootra
3. Accounts and Workspaces
4. Plans, Free Trial, Billing, and Cancellation
5. Connected Social Platforms
6. User Content and Ownership
7. Publishing, Scheduling, and Human Approval
8. Automations
9. AI Features, Orion, and Brand Brain
10. Acceptable Use
11. Third-Party Services
12. Qootra Intellectual Property
13. Service Availability and Platform Dependencies
14. Privacy and Data
15. Suspension and Termination
16. Disclaimers
17. Limitation of Liability
18. Indemnification
19. Governing Law and Disputes
20. Changes to These Terms
21. Contact Us
1. Agreement to These Terms
These Terms are a legal agreement between you and Qootra LLC.
By using Qootra, you agree to comply with these Terms and any additional policies that apply to your use of the Service, including:
If you use Qootra on behalf of a company, agency, client, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" and "your" refer to both you and that entity.
2. Who May Use Qootra
You must be at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher, to create a Qootra account or use the Service.
You may use Qootra only if you can legally enter into a binding agreement with Qootra and only in compliance with these Terms, applicable laws, and the rules of any third-party social platforms you connect to Qootra.
You may not use Qootra if you are prohibited from using the Service under applicable law or if we previously suspended or terminated your account for violation of these Terms.
3. Accounts and Workspaces
To use certain parts of Qootra, you may need to create an account and provide accurate, complete, and current information.
You are responsible for:
Keeping your login credentials secure
All activity that occurs under your account
Ensuring that your workspace information is accurate
Managing user roles and permissions
Ensuring that team members and collaborators comply with these Terms
Promptly notifying Qootra of any unauthorized access or security issue
3.1 Workspaces
Qootra may allow users to create or join workspaces. A workspace may represent a brand, business, team, client, project, or other social media operation.
Workspace owners and admins are responsible for managing access, permissions, connected accounts, billing, content, and workspace settings.
Qootra may allow users to create or join workspaces. A workspace may represent a brand, business, team, client, project, or other social media operation.
Workspace owners and admins are responsible for managing access, permissions, connected accounts, billing, content, and workspace settings.
3.2 Agencies and Client Workspaces
Qootra may be used by agencies to manage client social media operations.
Agency users may create separate workspaces for different clients. Each client workspace is treated as a separate workspace environment. The agency is responsible for ensuring it has all necessary rights, permissions, and authority to manage each client’s content, social accounts, data, publishing workflows, analytics, and connected platform access.
Qootra is not responsible for disputes between agencies, clients, team members, contractors, or other workspace participants.
4. Plans, Free Trial, Billing, and Cancellation
Qootra offers subscription plans, including:
Basic
Starter
Advanced
Agency
Enterprise (custom/commercial terms, where offered)
All our plans are available on a monthly and yearly billing cycle.
4.1 Free Trial
Qootra may offer a free trial from time to time. Trial duration, eligibility, and limits may vary by offer, plan, feature, region, workspace, and account status.
At the end of the trial, you may need to choose a paid subscription plan to continue using paid features.
Qootra may offer a free trial from time to time. Trial duration, eligibility, and limits may vary by offer, plan, feature, region, workspace, and account status.
At the end of the trial, you may need to choose a paid subscription plan to continue using paid features.
4.2 Billing
Payments are processed by Stripe or another payment processor identified by Qootra.
By purchasing a paid plan, you authorize Qootra and its payment processor to charge your payment method for applicable fees, taxes, renewals, upgrades, and other charges related to your subscription.
You are responsible for keeping your billing information accurate and up to date.
Payments are processed by Stripe or another payment processor identified by Qootra.
By purchasing a paid plan, you authorize Qootra and its payment processor to charge your payment method for applicable fees, taxes, renewals, upgrades, and other charges related to your subscription.
You are responsible for keeping your billing information accurate and up to date.
4.3 Subscription Renewal
Paid subscriptions renew automatically unless canceled before the next renewal date.
If you choose a monthly plan, your subscription renews monthly. If you choose a yearly plan, your subscription renews yearly.
Paid subscriptions renew automatically unless canceled before the next renewal date.
If you choose a monthly plan, your subscription renews monthly. If you choose a yearly plan, your subscription renews yearly.
4.4 Cancellation
You may cancel your subscription at any time before the next renewal date.
Cancellation stops future renewals but does not automatically refund previously paid fees. After cancellation, you may continue to have access to paid features until the end of your current billing period, unless otherwise stated in your plan or account settings.
You may cancel your subscription at any time before the next renewal date.
Cancellation stops future renewals but does not automatically refund previously paid fees. After cancellation, you may continue to have access to paid features until the end of your current billing period, unless otherwise stated in your plan or account settings.
4.5 Refunds
Refund requests are reviewed on a case-by-case basis.
Unless required by law or expressly approved by Qootra, payments are not automatically refundable.
Refund requests are reviewed on a case-by-case basis.
Unless required by law or expressly approved by Qootra, payments are not automatically refundable.
4.6 Taxes
Fees do not include taxes unless stated otherwise. You are responsible for any applicable taxes, duties, levies, or government charges related to your use of Qootra.
Fees do not include taxes unless stated otherwise. You are responsible for any applicable taxes, duties, levies, or government charges related to your use of Qootra.
4.7 Enterprise Plans
Enterprise plans may include custom pricing, usage limits, support terms, security requirements, or other commercial terms. Enterprise use may be governed by a separate written agreement. If there is a conflict between these Terms and a signed enterprise agreement, the signed enterprise agreement will control for that enterprise customer.
Enterprise plans may include custom pricing, usage limits, support terms, security requirements, or other commercial terms. Enterprise use may be governed by a separate written agreement. If there is a conflict between these Terms and a signed enterprise agreement, the signed enterprise agreement will control for that enterprise customer.
5. Connected Social Platforms
Qootra allows users to connect supported third-party social platforms and online business profiles, including:
Instagram
Facebook
Threads
TikTok
YouTube
LinkedIn
Twitter/X
Pinterest
Bluesky
VK
Google Business Profile
Tumblr
The platforms supported by Qootra may depend on your plan, platform availability, API access, permissions, and feature availability.
Qootra allows users to connect supported third-party social platforms and online business profiles, including:
Instagram
Facebook
Threads
TikTok
YouTube
LinkedIn
Twitter/X
Pinterest
Bluesky
VK
Google Business Profile
Tumblr
The platforms supported by Qootra may depend on your plan, platform availability, API access, permissions, and feature availability.
5.1 Authorization
When you connect a social platform to Qootra, you authorize Qootra to access and use the connected account as needed to provide the Service, based on the permissions you approve.
Depending on the platform and feature, Qootra may help you:
Connect social accounts
Create, draft, schedule, or publish content
Store content and media
Pull analytics and performance data
Manage comments, mentions, messages, or engagement workflows where supported
Display account, profile, page, channel, or business profile information
Maintain access tokens or authorization data needed to keep the connection active
When you connect a social platform to Qootra, you authorize Qootra to access and use the connected account as needed to provide the Service, based on the permissions you approve.
Depending on the platform and feature, Qootra may help you:
Connect social accounts
Create, draft, schedule, or publish content
Store content and media
Pull analytics and performance data
Manage comments, mentions, messages, or engagement workflows where supported
Display account, profile, page, channel, or business profile information
Maintain access tokens or authorization data needed to keep the connection active
5.2 Your Responsibility for Connected Accounts
You represent and warrant that you have the necessary rights, permissions, authority, and approvals to connect each social account, page, profile, channel, or business profile to Qootra.
You are responsible for complying with the terms, policies, community guidelines, advertising rules, API rules, and other requirements of each connected platform.
You represent and warrant that you have the necessary rights, permissions, authority, and approvals to connect each social account, page, profile, channel, or business profile to Qootra.
You are responsible for complying with the terms, policies, community guidelines, advertising rules, API rules, and other requirements of each connected platform.
5.3 Platform Changes and Restrictions
Qootra does not control third-party social platforms.
Features may be affected by platform outages, API changes, permission changes, rate limits, review requirements, account restrictions, policy enforcement, or discontinued platform functionality.
Qootra is not responsible for failed publishing, delayed publishing, missing analytics, unavailable features, account penalties, reduced reach, content removal, or other issues caused by third-party platforms, user content, user settings, or platform rules.
Qootra does not control third-party social platforms.
Features may be affected by platform outages, API changes, permission changes, rate limits, review requirements, account restrictions, policy enforcement, or discontinued platform functionality.
Qootra is not responsible for failed publishing, delayed publishing, missing analytics, unavailable features, account penalties, reduced reach, content removal, or other issues caused by third-party platforms, user content, user settings, or platform rules.
5.4 Disconnecting Accounts
You may disconnect social accounts from Qootra through your workspace settings where available. You may also revoke Qootra’s access directly through the relevant platform’s account or security settings.
Data deletion and retention after disconnection are described in our Privacy Policy and Data Deletion Policy.
You may disconnect social accounts from Qootra through your workspace settings where available. You may also revoke Qootra’s access directly through the relevant platform’s account or security settings.
Data deletion and retention after disconnection are described in our Privacy Policy and Data Deletion Policy.
6. User Content and Ownership
"User Content" means content, data, files, text, images, videos, captions, drafts, posts, comments, messages, brand assets, instructions, prompts, analytics data, client data, and other materials that you create, upload, import, connect, publish, process, or store through Qootra.
"User Content" means content, data, files, text, images, videos, captions, drafts, posts, comments, messages, brand assets, instructions, prompts, analytics data, client data, and other materials that you create, upload, import, connect, publish, process, or store through Qootra.
6.1 You Own Your Content
You retain ownership of your User Content.
Qootra does not claim ownership of your User Content.
You retain ownership of your User Content.
Qootra does not claim ownership of your User Content.
6.2 License to Qootra
To provide the Service, you grant Qootra a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, publish, analyze, modify, format, and otherwise use your User Content only as needed to:
Provide Qootra features
Operate your workspace
Connect with social platforms
Schedule or publish content you approve
Generate analytics and reports
Provide AI-powered features
Support collaboration and approval workflows
Provide customer support
Maintain security and compliance
Improve reliability and functionality of the Service
This license ends when your User Content is deleted from Qootra, except where retention is allowed or required under these Terms, our Privacy Policy, our Data Deletion Policy, platform requirements, or applicable law.
To provide the Service, you grant Qootra a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, publish, analyze, modify, format, and otherwise use your User Content only as needed to:
Provide Qootra features
Operate your workspace
Connect with social platforms
Schedule or publish content you approve
Generate analytics and reports
Provide AI-powered features
Support collaboration and approval workflows
Provide customer support
Maintain security and compliance
Improve reliability and functionality of the Service
This license ends when your User Content is deleted from Qootra, except where retention is allowed or required under these Terms, our Privacy Policy, our Data Deletion Policy, platform requirements, or applicable law.
6.3 Your Responsibility for User Content
You are responsible for your User Content and for ensuring that you have all necessary rights to use, upload, publish, process, and authorize Qootra to handle that content.
You agree not to upload, publish, process, or use content that:
Infringes intellectual property, privacy, publicity, or other rights
Violates applicable laws or regulations
Violates social platform rules
Contains malware or harmful code
Is deceptive, fraudulent, abusive, or unlawful
Violates these Terms or our Acceptable Use Policy
You are responsible for your User Content and for ensuring that you have all necessary rights to use, upload, publish, process, and authorize Qootra to handle that content.
You agree not to upload, publish, process, or use content that:
Infringes intellectual property, privacy, publicity, or other rights
Violates applicable laws or regulations
Violates social platform rules
Contains malware or harmful code
Is deceptive, fraudulent, abusive, or unlawful
Violates these Terms or our Acceptable Use Policy
6.4 Aggregated and De-Identified Data
Qootra may use aggregated, anonymized, or de-identified data that does not identify you, your workspace, your clients, or your connected social accounts to understand and improve the Service.
Qootra may use aggregated, anonymized, or de-identified data that does not identify you, your workspace, your clients, or your connected social accounts to understand and improve the Service.
7. Publishing & Approval
Qootra helps users plan, create, schedule, and publish social media content.
Publishing is human-in-the-loop. Qootra does not publish content unless a user with the required permissions confirms the publishing action or configures an authorized workflow through the Service.
For direct publishing, users remain responsible for clicking the publish button, approving final content, and ensuring that the content complies with applicable laws, third-party rights, and platform rules.
You are responsible for:
Reviewing content before publishing
Confirming publishing settings
Checking captions, media, links, tags, and timing
Ensuring content is accurate and lawful
Ensuring you have rights to publish the content
Complying with platform policies and community guidelines
Monitoring published content and engagement
Qootra does not guarantee that scheduled or published content will be accepted, posted, displayed, indexed, distributed, recommended, or promoted by any social platform.
Qootra does not guarantee reach, engagement, followers, conversions, revenue, account growth, or business results.
Qootra helps users plan, create, schedule, and publish social media content.
Publishing is human-in-the-loop. Qootra does not publish content unless a user with the required permissions confirms the publishing action or configures an authorized workflow through the Service.
For direct publishing, users remain responsible for clicking the publish button, approving final content, and ensuring that the content complies with applicable laws, third-party rights, and platform rules.
You are responsible for:
Reviewing content before publishing
Confirming publishing settings
Checking captions, media, links, tags, and timing
Ensuring content is accurate and lawful
Ensuring you have rights to publish the content
Complying with platform policies and community guidelines
Monitoring published content and engagement
Qootra does not guarantee that scheduled or published content will be accepted, posted, displayed, indexed, distributed, recommended, or promoted by any social platform.
Qootra does not guarantee reach, engagement, followers, conversions, revenue, account growth, or business results.
8. Automations
Qootra may provide automation features that help users organize, route, generate, schedule, analyze, or manage social media workflows.
Automations operate based on user configuration, permissions, connected platform availability, and product functionality.
You are responsible for reviewing, configuring, monitoring, and controlling any automation rules or workflows you create in Qootra.
You may not use automations to:
Spam users or platforms
Generate fake engagement
Circumvent platform limits
Send unauthorized messages or replies
Manipulate platform systems
Scrape data without permission
Violate laws, platform rules, or third-party rights
Qootra may limit, disable, or suspend automation features if we believe they create risk, violate these Terms, violate platform requirements, or may harm Qootra, users, social platforms, or the public.
Qootra may provide automation features that help users organize, route, generate, schedule, analyze, or manage social media workflows.
Automations operate based on user configuration, permissions, connected platform availability, and product functionality.
You are responsible for reviewing, configuring, monitoring, and controlling any automation rules or workflows you create in Qootra.
You may not use automations to:
Spam users or platforms
Generate fake engagement
Circumvent platform limits
Send unauthorized messages or replies
Manipulate platform systems
Scrape data without permission
Violate laws, platform rules, or third-party rights
Qootra may limit, disable, or suspend automation features if we believe they create risk, violate these Terms, violate platform requirements, or may harm Qootra, users, social platforms, or the public.
9. AI Features, Orion, and Brand Brain
Qootra includes AI-powered features, including Orion and Brand Brain.
Orion is Qootra’s AI Agent that helps users plan, create, analyze, automate, and improve social media workflows. Brand Brain is a workspace-level intelligence layer that may store brand context, voice, audience information, performance patterns, content preferences, and other workspace-specific information.
Qootra includes AI-powered features, including Orion and Brand Brain.
Orion is Qootra’s AI Agent that helps users plan, create, analyze, automate, and improve social media workflows. Brand Brain is a workspace-level intelligence layer that may store brand context, voice, audience information, performance patterns, content preferences, and other workspace-specific information.
9.1 AI Outputs Are Suggestions
AI-generated outputs may include content ideas, captions, post variations, strategy suggestions, analytics summaries, automation suggestions, reply suggestions, or other recommendations.
AI outputs are suggestions only. Orion does not replace human review.
You are responsible for reviewing, editing, approving, and verifying all AI-generated outputs before using or publishing them.
AI-generated outputs may include content ideas, captions, post variations, strategy suggestions, analytics summaries, automation suggestions, reply suggestions, or other recommendations.
AI outputs are suggestions only. Orion does not replace human review.
You are responsible for reviewing, editing, approving, and verifying all AI-generated outputs before using or publishing them.
9.2 No Guarantee of Accuracy or Results
AI-generated outputs may be inaccurate, incomplete, outdated, biased, similar to outputs generated for other users, or unsuitable for your use case.
Qootra does not guarantee that AI-generated outputs will be accurate, original, non-infringing, legally compliant, platform-compliant, or effective in improving reach, engagement, revenue, growth, or business results.
AI-generated outputs may be inaccurate, incomplete, outdated, biased, similar to outputs generated for other users, or unsuitable for your use case.
Qootra does not guarantee that AI-generated outputs will be accurate, original, non-infringing, legally compliant, platform-compliant, or effective in improving reach, engagement, revenue, growth, or business results.
9.3 Your Responsibility for AI Use
You are responsible for:
Your prompts and instructions
Your use of AI-generated outputs
Reviewing AI outputs before publishing or relying on them
Ensuring outputs comply with laws and platform rules
Ensuring outputs do not infringe third-party rights
Avoiding submission of sensitive personal information unless you have the necessary rights, permissions, or lawful basis
You are responsible for:
Your prompts and instructions
Your use of AI-generated outputs
Reviewing AI outputs before publishing or relying on them
Ensuring outputs comply with laws and platform rules
Ensuring outputs do not infringe third-party rights
Avoiding submission of sensitive personal information unless you have the necessary rights, permissions, or lawful basis
9.4 AI Data Use
Qootra’s use of data for AI features is described in our Privacy Policy and AI Usage Policy.
Qootra does not sell connected social platform data and does not use connected social platform data for unauthorized AI training or resale.
Qootra’s use of data for AI features is described in our Privacy Policy and AI Usage Policy.
Qootra does not sell connected social platform data and does not use connected social platform data for unauthorized AI training or resale.
10. Acceptable Use
You agree to use Qootra responsibly and in compliance with applicable law, platform rules, these Terms, and our Acceptable Use Policy.
You may not use Qootra to:
Violate laws, regulations, or platform rules
Publish illegal, harmful, abusive, deceptive, or infringing content
Send spam or unsolicited messages
Generate fake engagement or inauthentic activity
Manipulate social platform systems
Scrape data without authorization
Resell, misuse, or expose platform data
Impersonate others or misrepresent affiliation
Harass, threaten, or target individuals or groups
Upload malware or harmful code
Attempt to gain unauthorized access to Qootra, user accounts, or third-party systems
Reverse engineer, copy, or misuse Qootra’s software or systems
Use Qootra for surveillance, unauthorized profiling, or unlawful data enrichment
More details are available in our Acceptable Use Policy: /legal/acceptable-use.
You agree to use Qootra responsibly and in compliance with applicable law, platform rules, these Terms, and our Acceptable Use Policy.
You may not use Qootra to:
Violate laws, regulations, or platform rules
Publish illegal, harmful, abusive, deceptive, or infringing content
Send spam or unsolicited messages
Generate fake engagement or inauthentic activity
Manipulate social platform systems
Scrape data without authorization
Resell, misuse, or expose platform data
Impersonate others or misrepresent affiliation
Harass, threaten, or target individuals or groups
Upload malware or harmful code
Attempt to gain unauthorized access to Qootra, user accounts, or third-party systems
Reverse engineer, copy, or misuse Qootra’s software or systems
Use Qootra for surveillance, unauthorized profiling, or unlawful data enrichment
More details are available in our Acceptable Use Policy: /legal/acceptable-use.
11. Third-Party Services
Qootra works with third-party services and providers to operate the Service.
These may include:
Social platforms you choose to connect
Stripe for payments and billing
Cloudflare for hosting, security, delivery, and infrastructure
Neon for database infrastructure
- Redis Cloud for queue and vector infrastructure
Upstash Redis for session storage, caching, and rate limiting
Upstash QStash for asynchronous job dispatch from API to worker
Resend for transactional email delivery
Google for AI and related services
OpenRouter for access to supported AI models
DeepSeek models accessed through OpenRouter
PostHog for product analytics and telemetry, where enabled
Sentry for error monitoring and observability, where enabled
Axiom for logging and observability, where enabled
Third-party services are governed by their own terms and privacy policies. Qootra is not responsible for third-party services, policies, outages, changes, errors, restrictions, or enforcement actions.
Your use of connected social platforms remains subject to the rules and terms of those platforms.
Qootra works with third-party services and providers to operate the Service.
These may include:
Social platforms you choose to connect
Stripe for payments and billing
Cloudflare for hosting, security, delivery, and infrastructure
Neon for database infrastructure
- Redis Cloud for queue and vector infrastructure
Upstash Redis for session storage, caching, and rate limiting
Upstash QStash for asynchronous job dispatch from API to worker
Resend for transactional email delivery
Google for AI and related services
OpenRouter for access to supported AI models
DeepSeek models accessed through OpenRouter
PostHog for product analytics and telemetry, where enabled
Sentry for error monitoring and observability, where enabled
Axiom for logging and observability, where enabled
Third-party services are governed by their own terms and privacy policies. Qootra is not responsible for third-party services, policies, outages, changes, errors, restrictions, or enforcement actions.
Your use of connected social platforms remains subject to the rules and terms of those platforms.
12. Qootra Intellectual Property
Qootra and its licensors own all rights, title, and interest in and to the Service, including the platform, website, software, design, interface, workflows, features, technology, documentation, trademarks, logos, branding, Orion, Brand Brain, and related intellectual property.
These Terms do not give you ownership of Qootra’s intellectual property.
You may not:
Copy, modify, or create derivative works of Qootra
Reverse engineer, decompile, or attempt to extract source code
Resell, sublicense, rent, lease, or provide unauthorized access to Qootra
Use Qootra’s branding without permission
Remove proprietary notices
Use Qootra to build a competing product or service in violation of applicable law
Interfere with or disrupt the Service
Qootra and its licensors own all rights, title, and interest in and to the Service, including the platform, website, software, design, interface, workflows, features, technology, documentation, trademarks, logos, branding, Orion, Brand Brain, and related intellectual property.
These Terms do not give you ownership of Qootra’s intellectual property.
You may not:
Copy, modify, or create derivative works of Qootra
Reverse engineer, decompile, or attempt to extract source code
Resell, sublicense, rent, lease, or provide unauthorized access to Qootra
Use Qootra’s branding without permission
Remove proprietary notices
Use Qootra to build a competing product or service in violation of applicable law
Interfere with or disrupt the Service
12.1 Feedback
If you provide feedback, suggestions, ideas, or recommendations about Qootra, you grant Qootra the right to use that feedback without restriction or obligation to you.
If you provide feedback, suggestions, ideas, or recommendations about Qootra, you grant Qootra the right to use that feedback without restriction or obligation to you.
13. Service Availability and Platform Dependencies
Qootra aims to provide a reliable service, but we do not guarantee that the Service will be uninterrupted, error-free, secure, or available at all times.
Some Qootra features depend on third-party platforms, APIs, permissions, rate limits, infrastructure, and external providers.
Qootra is not responsible for delays, failures, data unavailability, publishing issues, missing analytics, or feature limitations caused by:
Social platform outages
API changes or restrictions
Platform permission changes
Rate limits
User settings or account restrictions
Third-party service failures
Internet or infrastructure issues
Maintenance, updates, or security actions
We may update, improve, limit, suspend, or discontinue features where needed to maintain security, comply with law or platform requirements, improve the Service, or protect Qootra and its users.
Qootra aims to provide a reliable service, but we do not guarantee that the Service will be uninterrupted, error-free, secure, or available at all times.
Some Qootra features depend on third-party platforms, APIs, permissions, rate limits, infrastructure, and external providers.
Qootra is not responsible for delays, failures, data unavailability, publishing issues, missing analytics, or feature limitations caused by:
Social platform outages
API changes or restrictions
Platform permission changes
Rate limits
User settings or account restrictions
Third-party service failures
Internet or infrastructure issues
Maintenance, updates, or security actions
We may update, improve, limit, suspend, or discontinue features where needed to maintain security, comply with law or platform requirements, improve the Service, or protect Qootra and its users.
14. Privacy and Data
Your use of Qootra is subject to our Privacy Policy, which explains how we collect, use, disclose, store, and protect information.
Please review:
Privacy Policy:
/legal/privacyData Deletion Policy:
/legal/data-deletionGDPR / Data Rights:
/legal/gdprCookie Policy:
/legal/cookiesAI Usage Policy:
/legal/ai-policy
By using Qootra, you agree that Qootra may process information as described in those policies.
Your use of Qootra is subject to our Privacy Policy, which explains how we collect, use, disclose, store, and protect information.
Please review:
Privacy Policy:
/legal/privacyData Deletion Policy:
/legal/data-deletionGDPR / Data Rights:
/legal/gdprCookie Policy:
/legal/cookiesAI Usage Policy:
/legal/ai-policy
By using Qootra, you agree that Qootra may process information as described in those policies.
15. Suspension and Termination
You may stop using Qootra at any time. You may cancel your subscription according to the cancellation rules described in these Terms and your account settings.
Qootra may suspend, restrict, or terminate your access to the Service if we believe that:
You violated these Terms or another Qootra policy
You failed to pay fees when due
Your use creates security, legal, operational, or platform risk
Your content or activity violates law or platform rules
Your account is involved in fraud, spam, abuse, or unauthorized activity
Your use may harm Qootra, users, third-party platforms, or the public
We are required to do so by law, platform requirement, or third-party provider requirement
After suspension or termination, you may lose access to your account, workspaces, connected accounts, content, analytics, and other data. Data retention and deletion are handled according to our Privacy Policy and Data Deletion Policy.
Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions.
You may stop using Qootra at any time. You may cancel your subscription according to the cancellation rules described in these Terms and your account settings.
Qootra may suspend, restrict, or terminate your access to the Service if we believe that:
You violated these Terms or another Qootra policy
You failed to pay fees when due
Your use creates security, legal, operational, or platform risk
Your content or activity violates law or platform rules
Your account is involved in fraud, spam, abuse, or unauthorized activity
Your use may harm Qootra, users, third-party platforms, or the public
We are required to do so by law, platform requirement, or third-party provider requirement
After suspension or termination, you may lose access to your account, workspaces, connected accounts, content, analytics, and other data. Data retention and deletion are handled according to our Privacy Policy and Data Deletion Policy.
Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions.
16. Disclaimers
To the maximum extent permitted by law, Qootra is provided on an "as is" and "as available" basis.
Qootra disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.
Qootra does not guarantee:
Uninterrupted or error-free service
Successful publishing or scheduling
Social platform availability
API availability
Account approval or continued access to any platform
Reach, impressions, engagement, followers, conversions, revenue, or growth
Accuracy of analytics or reports from third-party platforms
Accuracy, originality, legality, or usefulness of AI-generated outputs
That your content will comply with laws or platform rules
That Qootra will meet your specific business needs
You use Qootra at your own risk and remain responsible for your content, connected accounts, campaigns, publishing decisions, automations, and use of AI outputs.
To the maximum extent permitted by law, Qootra is provided on an "as is" and "as available" basis.
Qootra disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.
Qootra does not guarantee:
Uninterrupted or error-free service
Successful publishing or scheduling
Social platform availability
API availability
Account approval or continued access to any platform
Reach, impressions, engagement, followers, conversions, revenue, or growth
Accuracy of analytics or reports from third-party platforms
Accuracy, originality, legality, or usefulness of AI-generated outputs
That your content will comply with laws or platform rules
That Qootra will meet your specific business needs
You use Qootra at your own risk and remain responsible for your content, connected accounts, campaigns, publishing decisions, automations, and use of AI outputs.
17. Limitation of Liability
To the maximum extent permitted by law, Qootra LLC and its owners, officers, employees, contractors, affiliates, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, business opportunities, social media accounts, content, or platform access.
To the maximum extent permitted by law, Qootra’s total liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of:
$100, or
The amount you paid to Qootra in the 3 months before the event giving rise to the claim.
These limitations apply regardless of the legal theory, whether based on warranty, contract, tort, negligence, strict liability, statute, or any other basis, even if Qootra has been advised of the possibility of damages.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
To the maximum extent permitted by law, Qootra LLC and its owners, officers, employees, contractors, affiliates, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, business opportunities, social media accounts, content, or platform access.
To the maximum extent permitted by law, Qootra’s total liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of:
$100, or
The amount you paid to Qootra in the 3 months before the event giving rise to the claim.
These limitations apply regardless of the legal theory, whether based on warranty, contract, tort, negligence, strict liability, statute, or any other basis, even if Qootra has been advised of the possibility of damages.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
18. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Qootra LLC and its owners, officers, employees, contractors, affiliates, service providers, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of Qootra
Your User Content
Your connected social accounts
Your client accounts or client workspaces
Your campaigns, publishing decisions, or automations
Your prompts, instructions, or use of AI outputs
Your violation of these Terms or any Qootra policy
Your violation of applicable law or platform rules
Your infringement or alleged infringement of third-party rights
Your misuse of social platform data
Your unauthorized access to or management of a client, brand, account, or workspace
Qootra reserves the right to control the defense of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Qootra LLC and its owners, officers, employees, contractors, affiliates, service providers, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of Qootra
Your User Content
Your connected social accounts
Your client accounts or client workspaces
Your campaigns, publishing decisions, or automations
Your prompts, instructions, or use of AI outputs
Your violation of these Terms or any Qootra policy
Your violation of applicable law or platform rules
Your infringement or alleged infringement of third-party rights
Your misuse of social platform data
Your unauthorized access to or management of a client, brand, account, or workspace
Qootra reserves the right to control the defense of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.
19. Governing Law and Disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.
You and Qootra agree to first try to resolve disputes informally by contacting each other.
If you have a dispute with Qootra, contact us at legal@qootra.com and include your name, account email, a description of the dispute, and the resolution you are seeking.
Nothing in this section limits either party’s right to seek emergency or injunctive relief where appropriate.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.
You and Qootra agree to first try to resolve disputes informally by contacting each other.
If you have a dispute with Qootra, contact us at legal@qootra.com and include your name, account email, a description of the dispute, and the resolution you are seeking.
Nothing in this section limits either party’s right to seek emergency or injunctive relief where appropriate.
20. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the "Last updated" date above. If changes are material, we may provide notice by email, in-app notice, website notice, or another appropriate method.
Your continued use of Qootra after updated Terms become effective means you accept the updated Terms.
If you do not agree to the updated Terms, you must stop using Qootra.
We may update these Terms from time to time.
When we make changes, we will update the "Last updated" date above. If changes are material, we may provide notice by email, in-app notice, website notice, or another appropriate method.
Your continued use of Qootra after updated Terms become effective means you accept the updated Terms.
If you do not agree to the updated Terms, you must stop using Qootra.
21. Contact Us
If you have questions about these Terms, contact us at:
Qootra LLCWyoming, United States
Legal: legal@qootra.com
Privacy: privacy@qootra.com
Support: support@qootra.com
If you have questions about these Terms, contact us at:
Qootra LLCWyoming, United States
Legal: legal@qootra.com
Privacy: privacy@qootra.com
Support: support@qootra.com
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© 2026 Qootra LLC. All rights reserved.
© 2026 Qootra LLC. All rights reserved.
© 2026 Qootra LLC. All rights reserved.