Last updated: May 10, 2026

Last updated: May 10, 2026

AI Usage Policy

This AI Usage Policy explains how Qootra LLC ("Qootra," "we," "us," or "our") uses artificial intelligence features, including Orion AI Agent, inside the Qootra platform.

Qootra uses AI to help users plan, create, analyze, manage, and improve social media workflows. AI features are designed to assist users, not replace human review, judgment, approval, or responsibility.

By using Qootra's AI features, you agree to this AI Usage Policy.

1. Overview

Qootra uses AI-powered features to help users work faster and make better social media decisions. These features may help with content planning, drafting, analytics, insights, strategy, workflow suggestions, and related social media management tasks.

This policy explains how Qootra's AI features work, how data may be processed, and what responsibilities users have when using AI-generated outputs.

AI-generated outputs are suggestions only. You are responsible for reviewing, editing, approving, and verifying any AI-generated output before publishing, sending, relying on, or using it.

Qootra does not guarantee that AI features or AI-generated outputs will produce any specific business, marketing, social media, legal, financial, or platform outcome.

2. What Orion AI Agent Is

Orion AI Agent is Qootra's AI-powered assistant for social media workflows. Orion helps users plan content, generate ideas, draft content, analyze performance, summarize insights, suggest strategy, improve workflow decisions, and maintain useful workspace context.

Depending on the features you use, Orion AI Agent may:

  • Help generate content ideas

  • Help create captions and post variations

  • Help adapt content for different platforms

  • Help organize content calendars

  • Help analyze performance

  • Help summarize insights

  • Help suggest strategy

  • Help identify audience and content patterns

  • Help improve workflow decisions

  • Help maintain workspace context

  • Assist with automation suggestions

  • Assist with inbox reply suggestions, where enabled

Orion AI Agent is an assistant and agent. It does not publish content to connected social platforms without user action.

3. How Qootra Uses AI

Qootra may use AI to help with:

  • Content ideas

  • Caption drafts

  • Post variations

  • Calendar suggestions

  • Content strategy recommendations

  • Analytics summaries

  • Performance insights

  • Audience and content-pattern analysis

  • Workflow suggestions

  • Automation suggestions

  • Inbox reply suggestions, if enabled

  • Brand voice consistency

  • Workspace-level recommendations

AI features may vary by plan, workspace settings, connected platforms, permissions, and product availability.

Qootra does not guarantee that AI features will result in growth, reach, engagement, revenue, virality, legal compliance, platform compliance, or any specific outcome. Orion AI Agent does not automatically publish content or replace your strategist, legal advisor, compliance advisor, or professional judgment.

4. Data Used by AI Features

The data Orion AI Agent can access depends on the features you use, your workspace settings, connected platform permissions, and your role in the workspace.


Depending on features used and permissions approved, Qootra's AI features may process:


  • User prompts

  • Instructions you provide

  • Workspace settings

  • Brand voice settings

  • Audience notes

  • Content calendars

  • Campaign information

  • Drafts

  • Scheduled posts

  • Published post history stored in Qootra

  • Uploaded media metadata

  • Connected social platform analytics

  • Performance insights

  • Comments, mentions, messages, or inbox context, where supported and enabled

  • Automation settings

  • User feedback on AI outputs

  • AI-generated drafts, suggestions, and workspace outputs


Qootra uses this information to provide AI-powered features inside your workspace and to help Orion AI Agent produce more relevant, useful, and context-aware suggestions.

5. AI Providers

Qootra may use third-party AI providers to operate AI features.

These providers may include:


  • Google

  • OpenRouter

  • DeepSeek models accessed through OpenRouter


When Qootra uses third-party AI providers, relevant prompts, context, instructions, inputs, and outputs may be processed by those providers only as needed to provide Qootra's AI features, subject to applicable agreements and safeguards.


Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.

Qootra may use third-party AI providers to operate AI features.

These providers may include:


  • Google

  • OpenRouter

  • DeepSeek models accessed through OpenRouter


When Qootra uses third-party AI providers, relevant prompts, context, instructions, inputs, and outputs may be processed by those providers only as needed to provide Qootra's AI features, subject to applicable agreements and safeguards.


Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.

6. Human-in-the-Loop Use

Qootra's AI features are human-in-the-loop.


Orion AI Agent does not publish content to connected social platforms without user action. Users must click Publish, confirm the publishing action, or approve the final workflow action before content is sent to a connected platform.


If Qootra provides automation features, those features operate based on user configuration, permissions, workspace settings, and platform availability. Users remain responsible for configuring, reviewing, monitoring, and approving their workflows.


You are responsible for deciding whether and how to use AI-generated outputs.

Qootra's AI features are human-in-the-loop.


Orion AI Agent does not publish content to connected social platforms without user action. Users must click Publish, confirm the publishing action, or approve the final workflow action before content is sent to a connected platform.


If Qootra provides automation features, those features operate based on user configuration, permissions, workspace settings, and platform availability. Users remain responsible for configuring, reviewing, monitoring, and approving their workflows.


You are responsible for deciding whether and how to use AI-generated outputs.

7. User Responsibility for AI Outputs

You are responsible for reviewing, editing, approving, and verifying AI-generated outputs before publishing, sending, relying on, or using them.


This includes responsibility to:


  • Review outputs

  • Edit outputs

  • Verify facts

  • Check tone

  • Check brand fit

  • Check legal compliance

  • Check platform compliance

  • Check third-party rights

  • Check advertising, endorsement, or disclosure requirements

  • Check suitability for your audience

  • Check suitability for your business, brand, client, or campaign

  • Approve final content before publishing


You are responsible for the final content, campaigns, messages, replies, publishing actions, automations, and decisions you make using Qootra.

You are responsible for reviewing, editing, approving, and verifying AI-generated outputs before publishing, sending, relying on, or using them.


This includes responsibility to:


  • Review outputs

  • Edit outputs

  • Verify facts

  • Check tone

  • Check brand fit

  • Check legal compliance

  • Check platform compliance

  • Check third-party rights

  • Check advertising, endorsement, or disclosure requirements

  • Check suitability for your audience

  • Check suitability for your business, brand, client, or campaign

  • Approve final content before publishing


You are responsible for the final content, campaigns, messages, replies, publishing actions, automations, and decisions you make using Qootra.

8. AI Limitations

AI-generated outputs may be:


  • Inaccurate

  • Incomplete

  • Outdated

  • Biased

  • Off-brand

  • Similar to outputs generated for other users

  • Not legally compliant

  • Not platform compliant

  • Not original

  • Not suitable for a specific use case


Qootra does not guarantee that AI-generated outputs will be accurate, complete, current, original, non-infringing, legally compliant, platform-compliant, or suitable for your intended purpose.


Qootra does not guarantee that AI-generated outputs will result in:


  • Growth

  • Reach

  • Engagement

  • Revenue

  • Virality

  • Conversions

  • Accuracy

  • Originality

  • Legal compliance

  • Platform compliance

  • Account approval

  • Platform performance


Qootra does not provide legal, financial, medical, advertising, compliance, or professional advice. You are responsible for obtaining professional advice where needed.

AI-generated outputs may be:


  • Inaccurate

  • Incomplete

  • Outdated

  • Biased

  • Off-brand

  • Similar to outputs generated for other users

  • Not legally compliant

  • Not platform compliant

  • Not original

  • Not suitable for a specific use case


Qootra does not guarantee that AI-generated outputs will be accurate, complete, current, original, non-infringing, legally compliant, platform-compliant, or suitable for your intended purpose.


Qootra does not guarantee that AI-generated outputs will result in:


  • Growth

  • Reach

  • Engagement

  • Revenue

  • Virality

  • Conversions

  • Accuracy

  • Originality

  • Legal compliance

  • Platform compliance

  • Account approval

  • Platform performance


Qootra does not provide legal, financial, medical, advertising, compliance, or professional advice. You are responsible for obtaining professional advice where needed.

9. Prohibited AI Uses

Users may not use Orion AI Agent or Qootra's AI features to generate, assist with, support, publish, or distribute content or activity that violates Qootra's Terms of Service, Acceptable Use Policy, platform rules, or applicable law.


Prohibited AI uses include, but are not limited to:


  • Illegal content

  • Spam

  • Fake engagement

  • Platform manipulation

  • Harassment

  • Threats

  • Exploitation

  • Impersonation

  • Fraud

  • Phishing

  • Malware

  • Credential theft

  • Misleading claims

  • Infringing content

  • Unauthorized scraping

  • Surveillance

  • Unauthorized profiling

  • Data misuse

  • Content that violates platform rules

  • Attempts to bypass Qootra policies

  • Attempts to bypass platform rules, rate limits, approval flows, or legal requirements

  • Avoiding human review before publishing, sending, relying on, or using AI-generated outputs


These prohibitions align with and are in addition to Qootra's Acceptable Use Policy.

For more details, please review our Acceptable Use Policy at /legal/acceptable-use.

Users may not use Orion AI Agent or Qootra's AI features to generate, assist with, support, publish, or distribute content or activity that violates Qootra's Terms of Service, Acceptable Use Policy, platform rules, or applicable law.


Prohibited AI uses include, but are not limited to:


  • Illegal content

  • Spam

  • Fake engagement

  • Platform manipulation

  • Harassment

  • Threats

  • Exploitation

  • Impersonation

  • Fraud

  • Phishing

  • Malware

  • Credential theft

  • Misleading claims

  • Infringing content

  • Unauthorized scraping

  • Surveillance

  • Unauthorized profiling

  • Data misuse

  • Content that violates platform rules

  • Attempts to bypass Qootra policies

  • Attempts to bypass platform rules, rate limits, approval flows, or legal requirements

  • Avoiding human review before publishing, sending, relying on, or using AI-generated outputs


These prohibitions align with and are in addition to Qootra's Acceptable Use Policy.

For more details, please review our Acceptable Use Policy at /legal/acceptable-use.

10. AI and Connected Social Platform Data

Connected social platform data is used only to provide Qootra features requested by the user, including planning, publishing workflows, analytics, reporting, insights, content suggestions, and AI-powered workspace assistance.


Depending on the platform, permissions approved, and features used, connected social platform data may include:


  • Connected account identifiers

  • Profile, page, channel, or business profile information

  • Posts, captions, media, drafts, and publishing metadata

  • Comments, mentions, messages, or inbox data, where supported and enabled

  • Analytics, insights, performance data, and engagement metrics

  • Access tokens or refresh tokens needed to maintain the connection


Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.


Your use of connected platforms remains subject to each platform's own terms, policies, permissions, and developer rules.

Connected social platform data is used only to provide Qootra features requested by the user, including planning, publishing workflows, analytics, reporting, insights, content suggestions, and AI-powered workspace assistance.


Depending on the platform, permissions approved, and features used, connected social platform data may include:


  • Connected account identifiers

  • Profile, page, channel, or business profile information

  • Posts, captions, media, drafts, and publishing metadata

  • Comments, mentions, messages, or inbox data, where supported and enabled

  • Analytics, insights, performance data, and engagement metrics

  • Access tokens or refresh tokens needed to maintain the connection


Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.


Your use of connected platforms remains subject to each platform's own terms, policies, permissions, and developer rules.

11. AI Training and Model Improvement

Qootra uses your workspace data to provide AI-powered features inside your workspace.


Qootra does not use your private workspace content or connected social platform data to train general-purpose AI models for other customers.

Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.


Qootra may use aggregated, anonymized, or de-identified information to improve service quality, analytics, safety, reliability, performance, and product functionality. This information does not identify you, your workspace, your client, or your connected social account.


If Qootra offers additional AI training, fine-tuning, model-improvement options, or custom AI features in the future, those options may be subject to separate settings, disclosures, or written agreements.

Qootra uses your workspace data to provide AI-powered features inside your workspace.


Qootra does not use your private workspace content or connected social platform data to train general-purpose AI models for other customers.

Qootra does not sell connected social platform data.


Qootra does not use connected social platform data to train third-party foundation models unless permitted by applicable law, platform terms, and your agreement with Qootra.


Qootra may use aggregated, anonymized, or de-identified information to improve service quality, analytics, safety, reliability, performance, and product functionality. This information does not identify you, your workspace, your client, or your connected social account.


If Qootra offers additional AI training, fine-tuning, model-improvement options, or custom AI features in the future, those options may be subject to separate settings, disclosures, or written agreements.

12. Sensitive Information

You should not intentionally submit sensitive personal information or personal information about individuals into AI features unless you have the necessary rights, permissions, or lawful basis to do so.


Examples of information you should avoid submitting to AI features include:


  • Government IDs

  • Financial account numbers

  • Payment card details

  • Health information

  • Biometric data

  • Credentials

  • Account passwords

  • Private secrets

  • Security keys

  • Sensitive client information

  • Confidential information you are not authorized to share


You are responsible for ensuring that your use of AI features complies with applicable privacy laws, confidentiality obligations, client agreements, platform rules, and professional obligations.

You should not intentionally submit sensitive personal information or personal information about individuals into AI features unless you have the necessary rights, permissions, or lawful basis to do so.


Examples of information you should avoid submitting to AI features include:


  • Government IDs

  • Financial account numbers

  • Payment card details

  • Health information

  • Biometric data

  • Credentials

  • Account passwords

  • Private secrets

  • Security keys

  • Sensitive client information

  • Confidential information you are not authorized to share


You are responsible for ensuring that your use of AI features complies with applicable privacy laws, confidentiality obligations, client agreements, platform rules, and professional obligations.

13. Deleting Orion AI Agent Data

Users may request deletion of Orion-related workspace data, including prompts, AI-generated drafts, workspace context, and AI-related outputs, where stored.


Orion-related workspace data that may be subject to deletion includes:


  • Orion workspace context

  • Brand voice settings used by Orion

  • Audience notes used by Orion

  • Strategy context

  • Performance context stored in Qootra

  • Prompt history, where stored

  • AI-generated drafts

  • AI-generated suggestions

  • AI-assisted content variations

  • AI-related workspace outputs


Deleting Orion-related data may affect the quality, continuity, personalization, and usefulness of AI-powered suggestions in your workspace.


For deletion requests and more details, please see our Data Deletion Policy at /legal/data-deletion.

Users may request deletion of Orion-related workspace data, including prompts, AI-generated drafts, workspace context, and AI-related outputs, where stored.


Orion-related workspace data that may be subject to deletion includes:


  • Orion workspace context

  • Brand voice settings used by Orion

  • Audience notes used by Orion

  • Strategy context

  • Performance context stored in Qootra

  • Prompt history, where stored

  • AI-generated drafts

  • AI-generated suggestions

  • AI-assisted content variations

  • AI-related workspace outputs


Deleting Orion-related data may affect the quality, continuity, personalization, and usefulness of AI-powered suggestions in your workspace.


For deletion requests and more details, please see our Data Deletion Policy at /legal/data-deletion.

14. Enterprise and Custom AI Terms

Enterprise customers may have additional or different AI-related terms set out in a separate written agreement with Qootra.


If a separate Enterprise agreement exists with AI-related terms, those terms apply in addition to this AI Usage Policy. In the event of a conflict, the Enterprise agreement controls to the extent stated in that agreement.

Enterprise customers may have additional or different AI-related terms set out in a separate written agreement with Qootra.


If a separate Enterprise agreement exists with AI-related terms, those terms apply in addition to this AI Usage Policy. In the event of a conflict, the Enterprise agreement controls to the extent stated in that agreement.

15. Changes to This Policy

We may update this AI Usage Policy from time to time.

When we make changes, we will update the "Last updated" date above. If changes are material, we may provide additional notice, such as by email, in-app notice, or another appropriate method.


Your continued use of Qootra's AI features after an updated AI Usage Policy becomes effective means you accept the updated policy.

We may update this AI Usage Policy from time to time.

When we make changes, we will update the "Last updated" date above. If changes are material, we may provide additional notice, such as by email, in-app notice, or another appropriate method.


Your continued use of Qootra's AI features after an updated AI Usage Policy becomes effective means you accept the updated policy.

16. Contact Us

If you have questions about these Terms, contact us at:


Qootra LLCWyoming, United States


If you have questions about these Terms, contact us at:


Qootra LLCWyoming, United States


Related Policies

Product

Planner
Content
Smart Inbox
Automations
Analytics
Orion Ai Agent

Solutions

For Solo Creators
For Small Businesses
For Marketing Teams
For Agencies
Enterprise

Resources

Blog
Help Centre
Changelog
Contact Us
Affiliates Program

Legal

Privacy Policy
Terms of Service
Cookies Policy
Data Deletion
GDPR
AI Policy
Acceptable Use

© 2026 Qootra LLC. All rights reserved.

Product

Planner
Content
Smart Inbox
Automations
Analytics
Orion Ai Agent

Solutions

For Solo Creators
For Small Businesses
For Marketing Teams
For Agencies
Enterprise

Resources

Blog
Help Centre
Changelog
Contact Us
Affiliates Program

Legal

Privacy Policy
Terms of Service
Cookies Policy
Data Deletion
GDPR
AI Policy
Acceptable Use

© 2026 Qootra LLC. All rights reserved.

© 2026 Qootra LLC. All rights reserved.