Private Beta launches November 1, 2026 → Join the waitlist

Private Beta launches Nov 1, 2026 → Join the waitlist

Smart Inbox

Every message, comment, and review

Every message, comment, and review

Plan an entire month of

in one inbox.

in one inbox.

content in one afternoon.

Smart Inbox brings DMs, comments, mentions, and reviews from every connected platform into one list. Open a conversation to see its full history, reply in the thread, and hand it to the right teammate — so nothing waits unanswered in an app you forgot to check.

Works with 12+ platforms your audience already uses

WHY SMART INBOX

Stop checking five apps to find out what needs a reply.

Stop checking five apps to find out what needs a reply.

Stop checking five apps to find out what needs a reply

DMs, comments, mentions, and reviews arrive in different apps, each with its own notifications. Smart Inbox pulls them into one list, so you see what's waiting and answer it in the thread it came from.

One inbox for every platform

DMs, comments, mentions, and reviews land in a single list, whatever platform they came from. No more switching apps to find out what you missed.

Reply in the thread

Open a conversation and reply on the platform it came from — with the full history, the reply window, and the attachments handled. No copy-pasting between tabs.

Someone owns every conversation

Assign a conversation, snooze it until you can deal with it, and resolve it when it's done. An open conversation is always someone's job.

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One inbox for every platform

DMs, comments, mentions, and reviews land in a single list, whatever platform they came from. No more switching apps to find out what you missed.

Reply in the thread

Open a conversation and reply on the platform it came from — with the full history, the reply window, and the attachments handled. No copy-pasting between tabs.

+

Someone owns every conversation

Assign a conversation, snooze it until you can deal with it, and resolve it when it's done. An open conversation is always someone's job.

+

-

One inbox for every platform

DMs, comments, mentions, and reviews land in a single list, whatever platform they came from. No more switching apps to find out what you missed.

+

Reply in the thread

Open a conversation and reply on the platform it came from — with the full history, the reply window, and the attachments handled. No copy-pasting between tabs.

+

Someone owns every conversation

Assign a conversation, snooze it until you can deal with it, and resolve it when it's done. An open conversation is always someone's job.

INSIDE SMART INBOX

Every conversation, in one place

Every conversation, in one place

Every conversation, in one place

01

Unified inbox

Every DM, comment, mention, and review in one list. Filter by platform or status and see the unread ones first.

02

Conversation view

The full thread with the contact, the platform, and the reply box — including typing indicators and reply-window warnings before you hit send.

03

Categories

Sort the inbox into DMs, comments, mentions, and reviews — each with its own platform filters, and star ratings for reviews.

04

Assignment & status

Assign a conversation to a teammate, snooze it, archive it, or resolve it — so the inbox reflects who's handling what.

05

Notes & labels

Leave internal notes on a contact and tag conversations for follow-up. Notes stay inside your workspace — the customer never sees them.

06

Contact history

See every previous conversation with the same person before you reply, so you answer with the context, not from scratch.

ORCAI IN SMART INBOX

Orcai reads the inbox before you do.

Orcai reads the inbox before you do.

Orcai reads the inbox before you do.

Orcai works inside Smart Inbox: it reads a conversation, drafts a reply in your brand voice, and surfaces the messages that need a person — so you start with what matters instead of a backlog.

Orion is not a generic chatbot or simple writing assistant. It is the intelligence layer inside Qootra that learns how your brand communicates, what your audience responds to, and which actions help your social presence grow.

Drafts the reply

Orcai writes a first reply from the conversation and your brand voice. You edit it or send it as-is — nothing goes out until you approve it.

Finds the saved reply

Orcai matches a message to your saved replies, so a common question gets a consistent answer without writing it again.

Flags what needs a human

Orcai triages each conversation and detects escalation — the unhappy customer, the buying question, the one that's waited too long.

Drafts the reply

Orcai writes a first reply from the conversation and your brand voice. You edit it or send it as-is — nothing goes out until you approve it.

Finds the saved reply

Orcai matches a message to your saved replies, so a common question gets a consistent answer without writing it again.

Flags what needs a human

Orcai triages each conversation and detects escalation — the unhappy customer, the buying question, the one that's waited too long.

Drafts the reply

Orcai writes a first reply from the conversation and your brand voice. You edit it or send it as-is — nothing goes out until you approve it.

Finds the saved reply

Orcai matches a message to your saved replies, so a common question gets a consistent answer without writing it again.

Flags what needs a human

Orcai triages each conversation and detects escalation — the unhappy customer, the buying question, the one that's waited too long.

OUTCOMES

Answer faster, miss less, and keep every conversation in one place

Answer faster, miss less, and keep every conversation in one place

Create better content, move faster, and grow with less manual work.

10x

Faster replies

Every conversation is already in front of you — no app-switching, no hunting for the thread, no wondering who replied last.

25x

More conversations handled

Orcai drafts the first version and sorts what needs a person, so a small team clears a full inbox without adding headcount.

89%

Less manual switching

Stop tab-hopping between platforms and copying handles by hand — the reply happens where the conversation already lives.

FAQs

Which platforms does the inbox cover?

DMs on Instagram, Facebook, Bluesky, VK, and Tumblr. Comments and reviews on Instagram, Facebook, Threads, LinkedIn, YouTube, VK, and Google Business. Mentions on Instagram, Facebook, Twitter/X, and Bluesky. Pinterest isn't supported.

Is the inbox a separate tool?

No — it's part of Qootra, in the same workspace as the Planner, Content Studio, Analytics, and Automations, so conversations sit beside the work that started them.

Can I reply from Qootra, or does it only show messages?

You can reply where the platform's API allows it. Qootra shows the reply window and disables the box when a platform doesn't support that reply type — so you always know before you type.

Does Orcai reply on its own?

No. Orcai drafts and suggests; a person approves and sends. Nothing goes out without you.

Can I assign conversations to my team?

Yes. Assign a conversation to any workspace member, add labels, and resolve it when it's done. Assignment and labels are available on paid plans.

Are internal notes visible to the customer?

No. Notes and labels are workspace-only context attached to the contact — they never reach the platform.

Can I snooze a conversation?

Yes. Snooze it for later and it comes back when it's due, so a message you can't answer now doesn't disappear.

Why can't I reply to some messages?

Some platforms set a reply window for DMs, or only allow comments and reviews. Qootra reads each platform's rules and tells you when a reply isn't possible.

Does it work with TikTok or Pinterest?

Not for inbox management — those platforms don't expose the APIs needed. They still work for publishing.

Ready to answer everything from one inbox?

Connect your accounts and let DMs, comments, mentions, and reviews land in one place. Reply in the thread, hand off what needs a teammate, and let Orcai draft the first version.

Ready to answer everything from one inbox?

Connect your accounts and let DMs, comments, mentions, and reviews land in one place. Reply in the thread, hand off what needs a teammate, and let Orcai draft the first version.

Ready to answer everything from one inbox?

Connect your accounts and let DMs, comments, mentions, and reviews land in one place. Reply in the thread, hand off what needs a teammate, and let Orcai draft the first version.